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Life Insurance Policy Claim

More information regarding dealing with the loss of a loved one can be found in American General’s publication, When a Loved One Dies.

Losing a loved one is one of the most difficult life events we ever have to face. At this emotional time of grief and remembrance, financial and legal issues must also be addressed — a process that can seem overwhelming. Fortunately, you and your loved one established life insurance policies to provide your family with the support they need in this stressful time.

What documentation do I need to submit?
The following should be submitted to the Customer Service Center as part of filing a death claim.

  • Claimant’s Statement: This statement must be completed by the beneficiary; if there is more than one beneficiary, each must complete a separate statement
  • Death Certificate: A certified death certificate issued by the appropriate governmental entity (e.g. County Health Department, Vital Statistics Department) is to be furnished with the claimant’s statement
  • Newspaper Account: When available, a newspaper account of the death should be submitted
  • Policy: The policy should be sent with this statement; explain if not enclosed

Term or Universal Life Policy Customers
American General Life Insurance Company

(800) 231-3655

P.O. Box 4373
Houston, Texas 77210
Fax: (713) 831-3028
TDD: (888) 436-5256

The United States Life Insurance Company
in the City of New York

(800) 487-5433

P.O. Box 4373
Houston, Texas 77210-4373
Fax: (713) 831-3028

Variable Universal Life Customers
American General Life Insurance Company (800) 340-2765

The United States Life Insurance Company
in the City of New York

(800) 251-3720

P.O. Box 4880
Houston, TX 77210-4880
Fax: (713) 620-6653
TDD: (888) 436-5256

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